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English (US) العربية Sign in Beyond Business by Qatar Airways Managing Beyond Business Award Tickets Can a Beyond Business member earn Qrewards from an award redemption ticket? If there is a change in travel plan, where can a member submit the request? Can I use qatarairways.com “Manage Booking” for a Beyond Business award ticket? What are the fare rules of the Beyond Business award redemption ticket? Is Multi-city redemption permitted? Account Cancellation Who may cancel Beyond Business by Qatar Airways membership? Can a terminated Beyond Business by Qatar Airways account be reactivated? Redeeming Qrewards What can I do if I didn’t receive the electronic award ticket in my email after a successful redemption? How long are Qrewards valid for? Are Qrewards transferable? Can a member redeem the Qrewards for a child or infant passenger? Is it possible to use Qrewards to redeem for Qatar Airways partner airlines’/One World carriers’ operated flights? Is verification required when using a 3rd party credit card for online booking through Beyond Business portal? See all 10 articles Earning Qrewards Can I collect points in my Frequent Flyer Program as well as Qrewards? Are all tickets issued on Qatar Airways document (starting with 157) eligible to earn Qrewards? How long before retro-claimed Qrewards are credited? Can I submit the tickets to QR City Ticket Office or Contact Centre to claim the missing Qrewards? Is there a way to claim missing Qrewards? When are Qrewards credited to my Beyond Business by Qatar Airways account? See all 10 articles Account Management How can a member access Beyond Business by Qatar Airways account information such as Qrewards balance and expiry? Is a One Time Password (OTP) required during initial log-in? What are the requirements to log-in to Beyond Business by Qatar Airways account? What is the registered employee list? Can a member appoint a Travel Agent representative as Company Principal or Program Administrator of Beyond Business by Qatar Airways program? Who can manage a Beyond Business by Qatar Airways account? See all 7 articles Enrolment Are Travel Management Companies and Travel Agencies allowed to apply for Beyond Business by Qatar Airways? Can a company apply for Beyond Business by Qatar Airways account in a country other than where it is registered? What is a Membership Number? When does the membership to Beyond Business by Qatar Airways start? How long will it take before an application is approved? Can a company with an existing corporate account enroll to Beyond Business by Qatar Airways? See all 9 articles Operational Updates Travel Alerts ★ Coronavirus Travel Advisory ★ Flight operations in the Middle East – 9 Jan 2020 ★ OCI Card Holders Bound to India ★ Important Notification from Japan Animal Quarantine Service Reservations and Tickets Preferred Seats Selection Are seat selection charges refundable? I have purchased my seat in advance; however, I am cancelling my trip. Will I get a refund value for the paid seats? Who is eligible to select extra leg space and preferred seats in Economy cabin free of charge? As a family, can we be seated next to each other? There are multiple sectors in my journey, will I be able to purchase seats for all sectors? Is seat change allowed? See all 14 articles Payment verification I was unable to proceed with credit card verification but I paid through another form of payment and now my booking is canceled. What should I do? What is the time frame to respond to the credit card verification email and what will happen if I didn't respond in time? I have emailed/uploaded my documents for the purpose of credit card verification however the payment is not yet verified, what can I do? Why have I received an email asking me to verify the payment I made with the credit card? What do I need to do when I receive the credit card verification email? What information do I need to provide for credit card verification? See all 14 articles Paid lounge access Can I upgrade/downgrade the lounge access pass? How can I find the lounge at Hamad International Airport? I booked the lounge access but I didn't receive the service Can I refund the value of the lounge access? My flight is not operated by Qatar Airways, What are the available options for me to access the lounge? Where can I find out more about the lounge facilities and features ? See all 20 articles Credit Card service fee for Australia and New Zealand Why does Qatar Airways charge a fee for bookings paid with credit cards? In what scenarios will I be charged a credit card service fee? Will a credit card service fee be charged for tickets purchased through a mix of Qmiles and cash? Does the credit card service fee apply for all routes? What are the credit card service fees that will apply? How is the percentage of the credit card service fee calculated? See all 16 articles Booking Online ★ How can I use my credit card to book a ticket for someone else? ★ How do I change or cancel my flight reservation? ★ Can I change my seat and meal preferences after completing my online booking? I am travelling with an infant, can I book a seat with the bassinet facility online? What are Fare Families? Why am I unable to update/amend my personal details on the website? See all 45 articles E-tickets What is my e-ticket number? How can I confirm that the booking is correctly made when receiving an e-ticket? Do I have to book online to receive an e-ticket? How do I check-in using an e-ticket? What forms of payment can I use to purchase an e-ticket? Can I travel with an e-ticket when my journey involves an airline other than Qatar Airways? See all 22 articles Manage a booking What can I do under Manage Booking? How can I change my booking online? How many times can I change my booking ? Which bookings are eligible for a changes online ? Why can't I see the option to change my booking ? Which forms of payment are accepted for changing my booking? See all 26 articles Promo Codes and Vouchers What is a Promo Code? How can I redeem a Promo Code? Can I pay using a Promo Code? I do not have any Promo Code. Can I still make a booking? I do not have a Promo Code. Will I suffer any disadvantage for not entering a Promo Code? I have a Promo Code but I forgot to enter it when I submitted a flight search. Can I do that later? See all 9 articles Baggage Baggage ★ What is my checked or free baggage allowance on Qatar Airways? Can I travel with a drone in my checked luggage? I am travelling on Premium cabin (First/Business), can I carry my total hand baggage in one piece of 15KG? Is there any special rate for bulk excess baggage? Are all the excess baggage rates available for purchase at the airport? How can I travel with my luggage if its dimensions exceed 300 cm (118 in)? See all 35 articles Liquids Can I carry baby food in my handbag? Can I bring my food on board? Does the liquid policy affect items bought in duty free shops? What does the liquid policy allow? Can I take liquids on board if I am travelling from Canadian and US airports? What products are affected by the liquid policy? See all 12 articles Animals Can I travel with a pet? Can my pet travel in the cabin with me? Can my service dog travel in the cabin with me? Are there any health, breed, or age restrictions? How many pets can I travel with? How do I transport pets or livestock? See all 10 articles Mishandled baggage I have filed a complaint for mishandled baggage at the airport. Where do I find my mishandled baggage file reference? What documents may be needed after filing for missing baggage? What do I do in case I find my checked baggage damaged upon arrival? What do I do if my bag does not arrive at my destination? Hand Baggage Is my laptop part of the hand baggage allowance? What can I do if I have left any personal item on board an aircraft or at the airport ? Can I bring my laptop or personal game player on board Qatar Airways? What is my carry-on baggage allowance? What are the guidelines for ca...